Do you offer payment plans or insurance coverage?
Payment options and coverage vary depending on the service and practitioner. Some services may be eligible for insurance reimbursement, health spending accounts, or extended health benefits, while others are self-pay. We recommend checking directly with your insurance provider for details. We are unable to submit insurance claims directly from our clinic, so you will need to submit your claim individually after your appointment.
If you have questions about payment options, our reception team is happy to help guide you.
Contact details HERE
What is your Cancellation/Rescheduling policy?
We kindly ask for 48-hours advance notice if you need to cancel or reschedule an appointment. Cancellations made with insufficient notice may be subject to a fee- up to the full appointment amount, as this time has been reserved specifically for you. Full details are provided at the time of booking, and our team is always happy to assist if unexpected circumstances arise.
Are there Retreats or Wellness Events I can attend?
Yes! We regularly host wellness events, workshops, and retreats throughout the year, both on-site and seasonally. These offerings may include mini-retreats, group healing sessions, educational workshops, Open House, and nature-based experiences. Upcoming events are shared on the Calendar on our website, social media, and through our newsletter.
View upcoming events and retreats HERE
Can I rent your studio space, yurt, or outdoor space for retreats or group events?
Yes, EcoWellness offers select indoor and outdoor spaces that may be available for private retreats, workshops, or group wellness events. Availability and suitability depend on the type of event and season.
To learn more and inquire about rentals please visit HERE
Are your outdoor Trails public?
Our outdoor trails are part of the EcoWellness property and are primarily intended for use by clients, retreat participants, and special events. Access may vary depending on programming and seasonal conditions. Please contact us in advance if you have questions about trail use. It is mandatory that we are aware of who is on our trails at all times for everyone’s safety.
Contact us HERE
Do you offer virtual appointments or only in-person visits?
We offer both in-person and virtual appointments for select services. Virtual sessions provide a convenient way to access care from the comfort of your home, while in-person visits allow for a more immersive, hands-on experience. Availability varies by practitioner and service type.
Explore available services HERE
What transport options are available? Is there parking?
You can drive to Carp Ridge EcoWellness Centre by car. Your GPS will find it by title – just key in Carp Ridge EcoWellness Centre.
There’s lots of parking here, and it’s FREE.
What is Mind-Body Medicine and how can it benefit me?
Mind-Body Medicine focuses on the connection between emotional, mental, and physical health. It uses evidence-based techniques to support stress regulation, emotional resilience, and overall wellbeing. This approach can be helpful for managing stress, anxiety, chronic symptoms, emotional patterns, and supporting long-term health goals.
Learn more about our Mind-Body Medicine approach HERE
What is BioScan SRT?
BioScan SRT (Stress Reduction Therapy) is a safe, non‑invasive biofeedback assessment that measures how your body responds to a wide range of stressors; including physical, emotional, nutritional, and environmental factors. The scan produces a personalized, report showing where stress patterns and imbalances may be present. After identifying stressors, gentle low level light stimulation is used to help support the body in rebalancing and moving toward greater overall wellness.
Learn more about our Testing & Patient Support HERE
How can I book an appointment online or by phone?
Appointments can be booked easily through our online booking system on the website. Our reception team is also available by phone during business hours to help you select the right service and practitioner and can be reached at 613-839-1198.
Book your appointment HERE
Can I schedule multiple services in one visit?
In many cases, yes. Depending on availability and service compatibility, you may be able to book multiple services in a single visit. We recommend contacting reception if you’d like help coordinating your appointments.
Contact us HERE
Are there volunteer opportunities or community programs available?
EcoWellness values community connection and collaboration. Volunteer opportunities or community-based initiatives are readily made available, and we love to have students come to learn and complete their community service hours. Hours for volunteers do vary, so please reach out to us directly to express interest or learn more HERE
Can I purchase a gift certificate?
Absolutely. You can purchase a gift certificate in person, or through our online Booking System. Scroll down to “Buy Gift Card” along the left menu.
Do you offer products (books, podcasts, wellness tools) for purchase?
Yes, we have a Clinic shop that carries books, health & holistic beauty products, supplements, and some local artisan creations! We also have a LinkTree where we share recommended wellness products and resources -some with exclusive discounts. Including recommended books, digital resources, podcasts, and tools that support holistic wellbeing.
Visit us in our clinic and on our LinkTree
Do you send out newsletters or updates about programs and events?
Yes! We share regular updates through our Monthly newsletter, including upcoming events, retreats, educational content, and clinic news. You can subscribe through our website to stay connected and informed. This Newsletter is sent out once per month.
Sign up HERE to stay connected
Can I donate to EcoWellness?
Yes, you can online , or in person.
Carp Ridge EcoWellness Centre strives to provide accessible care to all individuals, regardless of their financial circumstances. However, we recognize that some patients may face barriers in affording naturopathic and alternative services. Your donation will directly impact the lives of those in need, enabling us to offer vital treatments and therapies to individuals who might otherwise go without.